S-Tax Georgia

Extended Office Hours during Tax Season

Al — Sat, 18 Feb 2012 21:51:58 +0000

During this busy season, we are almost always in our offices. We are like you – there is no “down-time” at this time of year!

Please don’t hesitate to call at any hour of the day and on weekends and holidays. If we are not available at that moment, we will get back to you very soon. We monitor our email continuously and always answer our phones when we are here. We know that you don’t have time to wait!

Support and subscription renewals: 706-353-3745 or email us: help@staxpro.com or support@staxpro.com
Fax: 706-534-9417 (the best way to handle your renewals)

Possible GTC issues – please be advised

Al — Sat, 18 Feb 2012 21:41:24 +0000

While I have no way to confirm, I have heard from a few subscribers that there have been various issues with the GTC site. Some returns are still “Pending”; some payments are not showing as pending though it is possible that they are – be very careful not to pay twice.
There have also been some instances reported to me of logins no longer working.

I do not know the full extent or if these are merely isolated incidences as I am posting this on Saturday when there is no one with whom I can speak at GTC today. I have been told that Monday, Feb 20th, is not a state employee holiday so the GTC should be working and sales taxes will be due. Again, I cannot confirm that information.

I will post more information as it becomes available. Please feel free to call or email me if you are also having problems so that I can continue to alert our subscribers of potential problems.

Still haven’t renewed your S-Tax Georgia software?

admin — Thu, 09 Feb 2012 18:47:53 +0000

Over the past two months, we’ve been sending out the new 2012 S-Tax Georgia products for Georgia property taxes and for Georgia sales, use, and motor fuel taxes.

If you haven’t renewed, we would hate for you to miss out on the new product or us to lose you as a subscriber!

We mailed out renewal orders to all of our clients in December but we also have copies of the software renewal forms here on the website for your convenience.

By the way, you can pay with Credit Card or Check this year!

S-TaxPro & S-TaxProperty Bundle

http://staxpro.com/downloads/GenericRenewalForm–2012ProProperty.pdf

S-TaxPro

http://staxpro.com/downloads/GenericRenewalForm–2012Pro.pdf

S-TaxProperty

http://staxpro.com/downloads/GenericRenewalForm–2012Property.pdf

S-TaxPlus

http://staxpro.com/downloads/GenericRenewalForm–2012Plus.pdf

If we’ve made a mistake and you’ve already renewed, please send a quick note to admin@staxpro.com so we can correct our records. Thanks!

Font Installation Utility – Network workstations

Al — Fri, 03 Feb 2012 03:01:59 +0000

The GA DOR requires certain fonts be used in order for our forms to be certified.

Network and server software installations please take note: If you install the S-Tax software onto your server and have your workstations launching the software from a “shared” copy then, your workstations may not have the fonts installed on them. The fonts are installed onto the workstation from which you run your updates only since the update program can only register the fonts into the copy of Windows running on that workstation.

We have created a utility program that will correctly install the necessary fonts on all versions of Windows – XP, Vista, and Windows 7. This program is included with the installation and update programs – it is in your same folder as the S-Tax programs. You may run this utility as needed as it only installs fonts – nothing else.

If you prefer, you may download it at: http://www.staxpro.com/downloads/S-TaxUtility.exe

Save it to your desktop and run it.

Changing the county for a Property tax return

Al — Wed, 01 Feb 2012 16:22:01 +0000

If you have a client who has moved to another county but has most of the same assets, you can still use the features of S-TaxProperty to expedite the preparation of their return for their new county by copying the return from their old county. Here are the steps:
Changing the county for a Property tax return
1) First roll their 2011 forward so that a 2012 return is created for their previous county (which you probably will not use)
2) Go to the client’s record (do NOT change the county here yet)
3) Click Returns and then click Property
4) In the next screen that displays the year and county, change the county to be their new county
5) Click “Yes” when you see the prompt asking if you want to copy the data into a return for the new county – a 2012 return will be created for the new county from their existing data
6) Now, you can go back into the client records and change their home county.

Sales Tax Rate Changes – 1st Qtr

Al — Sat, 28 Jan 2012 16:26:44 +0000

New for 1st Quarter 2012, GLYNN, GREENE, and WHITFIELD have changes in Sales and Use Tax Rates:

* 063 GLYNN Rate is 2% LE (now a 6% total rate)

* 066 GREENE Rate is 2% LS (now a 6% total rate)

* 155 WHITFIELD Rate is 1% L (now a 5% total rate)

All of these changes are reflected in the current versions of S-Tax products.

Change in ST-3 Paper forms

Al — Sat, 28 Jan 2012 16:23:24 +0000

IMPORTANT Change in ST-3 Paper forms:
The DOR has redesigned the ST-3 forms for this year and our forms have been approved. You will notice a big change in that the DOR now requires us to round to the nearest dollar and print without decimal places on the new form.

Paper ST-3 filers MUST use this new form and the rounding of all numbers other than Line 7, Line 13, and the PV-ST is now a requirement.

UPDATE: Our new releases – Version 02/06/12 – have an expanded menu for printing ST-3 reports. The left-most column will print the ST-3 reports with the decimals included for your convenience. These reports cannot be used for paper filers with the DOR. The right-most column prints the DOR-Approved ST-3 reports that you may submit to the DOR for your paper filers. Since few of you file ST-3 on paper, we don’t expect that you will use these new reports often but we are approved for filing these forms should you need them.

Electronic filing – you don’t have to type into the GTC!

Al — Thu, 15 Dec 2011 00:36:37 +0000

We have spent a considerable amount of time and money to become fully certified by the DOR as an Approved Software Vendor for e-file and e-pay for sales tax.

This means that you can take the returns that you create in S-Tax software and upload them directly to the GTC system, which is a huge time-saver over the GTC system – particularly for complex sales tax returns! If you haven’t already tried this upload feature, I encourage you to try it now.

We have created a simple explanation of the set up and the steps you will use, available to you at:
www.staxpro.com/files/efile.pdf

2012 Subscription Renewals

Al — Wed, 14 Dec 2011 18:43:15 +0000

The renewal order forms for the 2012 versions of S-TaxGeorgia software have been mailed to all current subscribers. If you did not receive one, please let us know. Email us at: admin@staxpro.com

We now offer payment through credit cards – Visa, MasterCard, American Express, and Discover!
We are delighted to announce that LuAnn Brown has joined our staff to assist with our credit card renewals (in addition to her many other talents)!

You may send your renewal with credit card payment information by mail or fax at 706-534-9417. We encourage you to use one of these options though we can take it over the phone. Our telephone traffic is usually quite high during this time of year so, you may be better served if you can use the fax option. Never send your credit card info via email!
We are taking all precautions to safeguard your credit card information and sending your account number through the body of an email is never a good idea. You may attach a scanned copy of your order through email for some security but fax is still the safest route.

Bibb County – New SPLOST

Al — Tue, 13 Dec 2011 14:06:04 +0000

Bibb County voters approved a new SPLOST in the last election. This additional 1% sales tax goes into effect on April 1st, 2012.

The 2nd Quarter version of S-TaxPro and S-TaxPLUS will include that change of sales tax rate for Bibb County filers. It will not be included in the 1st Quarter version as it does not apply to sales in the 1st Quarter of 2012.